Head to Head Survey: Incontact (SAAS) & Its Peers

Incontact (NASDAQ: SAAS) is one of 24 public companies in the “Cloud Computing Services” industry, but how does it weigh in compared to its peers? We will compare Incontact to similar businesses based on the strength of its profitability, analyst recommendations, institutional ownership, earnings, dividends, valuation and risk.

Earnings and Valuation

This table compares Incontact and its peers gross revenue, earnings per share and valuation.

Gross Revenue EBITDA Price/Earnings Ratio
Incontact N/A N/A -45.13
Incontact Competitors $939.15 million $24.07 million -78.30

Incontact’s peers have higher revenue and earnings than Incontact. Incontact is trading at a higher price-to-earnings ratio than its peers, indicating that it is currently more expensive than other companies in its industry.

Volatility & Risk

Incontact has a beta of 1.51, indicating that its share price is 51% more volatile than the S&P 500. Comparatively, Incontact’s peers have a beta of 0.95, indicating that their average share price is 5% less volatile than the S&P 500.

Institutional & Insider Ownership

93.5% of Incontact shares are held by institutional investors. Comparatively, 58.1% of shares of all “Cloud Computing Services” companies are held by institutional investors. 6.3% of Incontact shares are held by insiders. Comparatively, 22.0% of shares of all “Cloud Computing Services” companies are held by insiders. Strong institutional ownership is an indication that hedge funds, endowments and large money managers believe a company will outperform the market over the long term.

Analyst Ratings

This is a summary of current ratings and target prices for Incontact and its peers, as provided by MarketBeat.com.

Sell Ratings Hold Ratings Buy Ratings Strong Buy Ratings Rating Score
Incontact 0 1 0 0 2.00
Incontact Competitors 100 522 1518 47 2.69

Incontact currently has a consensus price target of $14.00, indicating a potential upside of 0.07%. As a group, “Cloud Computing Services” companies have a potential upside of 5.41%. Given Incontact’s peers stronger consensus rating and higher probable upside, analysts plainly believe Incontact has less favorable growth aspects than its peers.


This table compares Incontact and its peers’ net margins, return on equity and return on assets.

Net Margins Return on Equity Return on Assets
Incontact -10.24% -22.75% -10.27%
Incontact Competitors -50.21% -38.64% -14.03%


Incontact peers beat Incontact on 6 of the 11 factors compared.

Incontact Company Profile

inContact, Inc. (inContact) is a provider of cloud contact center software solutions. The Company provides a range of cloud contact center call routing, self-service and agent optimization solutions. The Company operates through two business segments: Software and Network connectivity. inContact’s Software segment includes the services related to the delivery of its cloud contact center software solutions. Its Network connectivity segment includes the voice and data long distance services provided to customers. It offers its products and services to its customers in approximately five vertical markets, such as customer services and sales business process outsourcers (BPOs), retail and direct response, healthcare providers, utilities, and state and local Government. It provides software, which includes Automatic call distributing, Computer telephony integration, Interactive voice response with speech recognition, Outbound dialer, Screen recording and Interactive reporting tool.

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